Conflict Resolution in Industrial Facilities

Conflict Resolution in Industrial Facilities discusses the techniques and strategies that can be used to limit the damage and disruption conflict can sometimes cause in the workplace. Conflict in the workplace is inevitable. Anytime two or more people come together, they will eventually disagree about something. While some conflict can be healthy, it is often an indication that there is something wrong. The good news about conflict is that it is usually based on caring. The more someone defends their point of view in an argument, the more they care. But if conflict is allowed to fester and grow without a resolution, it can lead to serious problems such as threats and even physical violence. This course shows employees that when difficult situations are dealt with in a calm and unemotional way, compromise and collaboration are possible… and a lot can be gained from resolving a conflict.

Topics covered in this program:
Include the consequences of conflict and how it can disrupt the workplace, how resolving workplace conflict is an integral part of everyone’s job, common causes of workplace conflict and how to recognize them, diffusing disagreements before they get out of hand, the damage that escalating conflict and violence can do to an organization, how collaboration can be a voluable tool in resolving conflicts, how to apply proven conflict resolution techniques and strategies, and more.

Computer Workstation Safety

Computer Workstation Safety reviews the safe use of computers, and offers practical solutions to many potential problems. Computers can be found in all areas of a facility. From the office to the loading dock, most of today’s business is conducted with the help of computers. And just like any other type of equipment, employees need to know what potential problems may be involved in working with computers and how to use them safely.

Topics covered in this program:
Include organization of work materials, maintaining neutral positions, positioning the back and torso, avoiding and relieving eyestrain, avoiding and relieving muscle strain, tension and stress reducing exercises, and more.

Compressed Gas Cylinders

Compressed Gas Cylinders provides the information that employees need to work safely with these potentially hazardous storage containers and the gases inside them. In today’s work environments, compressed gas is used for refrigeration, welding, heating and many other purposes. But compressed gases and the cylinders that contain them can be dangerous. Employees who work with them need to know how to handle them safely.

Topics covered in this program:
Include types of gases and their cylinders, the hazards of cylinders and the gases they contain, proper storage and handling, installing compressed gas cylinders, finding and dealing with leaks and much more!

Bullying & Other Disruptive Behavior: for Managers & Supervisors

Bullying and Other Disruptive Behavior: for Managers and Supervisors provides the information managers and supervisors need to help prevent this type of behavior in their department and deal with it when it does happen. The words bullying and disruptive behavior often make us think of how children sometimes act. But grown-ups who bully and engage in other forms of disruptive behavior on the job can interfere with the functioning of the workplace, disturb and threaten coworkers and even affect their health.

Bullying & Other Disruptive Behavior: for Employees

35% of the employees in the U.S. say that they have worked with a bully
Bullying and Other Disruptive Behavior: for Employees provides the information employees need to understand this type of behavior and know how to shut it down when it happens. Fear, anger, frustration, humiliation, helplessness… these feelings shouldn’t be part of anyone’s job description. But they can be common in workplaces where bullying and other disruptive behavior is a problem. And bullying and other disruptive behavior not only harms workers, but can damage the business as well.

Back Safety

12 days average lost productivity for every back injury – $100bn indirect costs of back injuries annually
Back Safety emphasizes the importance of overall back care, both on and off the job, including exercises and weight control. For many employees, back injuries are something that happens to the other person… not me. Yet four out of five people will have some type of back problem during their lives. Back injuries are frequently caused by common activities experienced both on and off the job… such as lifting, climbing, reaching, etc.

Topics covered in this program:
Include how the back works, common types and causes of back injuries, effects of back injuries, injury prevention and safety practices, proper lifting techniques, basic back exercises, and more.

Arc Flash

Arc Flash focuses on what arc flash is, its hazards and how employees can avoid it on the job. Electricity is so common in our homes and workplaces that we normally don’t think twice about using it. But electricity kills and injures thousands of people every year, so it’s important to understand its hazards and know how to avoid them. Electricity poses two major hazards to people who work with it. The most intense is arc flash, a violent release of electrical energy that causes severe injuries and fatalities. The second is shock, which can cause burns, internal injuries, cardiac arrest… even be fatal.

Topics covered in this program:
Include shock and how to aviod it, what arc flash is, personal protective equipment, creating an electrically safe condition, avoiding arc flash situations and more.

Active Shooter: Surviving an Attack

Active Shooter: Surviving an Attack provides step-by-step explanations of the survival techniques that law enforcement agencies recommend to help people get through an active shooter incident safely. All too often these days, we hear about active shooter incidents… multiple shootings in nightspots, public areas… and workplaces. What should employees do to survive if one of these situations takes place where they work?

Topics covered in this program:
Include preparing for the unpredictable, recognizing and surviving an attack, running or hiding from a shooter, when to fight and what to do once the police arrive.


Accident Investigation

Accident Investigation provides employees with the information they need to understand the goals of an accident investigation, the process itself, and how they can participate in the process to help make their workplace safer. When accidents happen, it’s important to know why. Even when the reason seems obvious, the real cause may be more complicated. That’s where accident investigation comes in. It examines the incident systematically to determine its rue root causes. This information can then be used to update policies, procedures or equipment to help make sure a similar accident doesn’t occur in the future.

Topics covered in this program:
Include accidents and near misses, investigations and root cause analysis, the role of tools and equipment, the importance of training, the role procedures play in preventing accidents, learning from accidents and more.